GymLoggerGymLogger data rights
The plain answer
We cannot retrieve a workout, Health value or progress photo from a GymLogger server because there is no GymLogger server that receives them.
Most rights relating to app content are exercised directly on your device: inspect it in the app, export supported workout data, correct or delete it, revoke Health access, or manage private iCloud through Apple. Divith Technologies can act directly only on personal data you deliberately send us, such as a support email.
Who is the controller?
Divith Technologies, Kumta, Karnataka, India, is the controller for support, privacy and business correspondence sent to contactnaikprajwal@gmail.com. For app data that never becomes available to us, we do not operate a server-side processing system.
Apple independently provides the App Store, StoreKit, HealthKit and optional private iCloud/CloudKit services under its own terms and privacy policy. We do not receive your Apple Account credentials or payment method.
What can reach us?
| Item | Reaches Divith? | How to control it |
|---|---|---|
| Training records and local Health summaries | No | View, edit or delete in GymLogger |
| Private iCloud records | No | GymLogger deletion controls and Apple Account settings |
| Progress-photo files | No | Delete in GymLogger/device storage |
| StoreKit transaction entitlement | No direct developer record | Apple purchase history/refund tools |
| Support or privacy email | Yes | Email us to access, correct or erase it |
Lawful bases and purposes
- Contract and pre-contract steps: answering product support and purchase questions you ask.
- Legitimate interests: diagnosing defects, securing the product, preventing abuse and keeping a minimal record of resolved issues, balanced against your rights.
- Legal obligation: retaining or disclosing limited correspondence where law validly requires it.
- Consent: where a jurisdiction or the nature of optional information requires it; you may withdraw consent prospectively.
We do not use support correspondence for behavioural advertising, profiling or automated decisions with legal or similarly significant effect.
Your rights
Depending on where you live and the applicable law, you may ask us to:
- confirm whether we process personal data about you and provide access;
- correct inaccurate or incomplete correspondence;
- erase it when no exception requires retention;
- restrict or object to processing based on legitimate interests;
- provide data you supplied in a portable form where the legal conditions apply;
- explain the basis for a decision and lodge a complaint with a competent supervisory authority;
- nominate another person or use other rights available under applicable Indian law when in force for the processing concerned.
These rights are not a way to reset the one-trial-per-account rule. The Keychain trial anchor is a minimal anti-abuse marker; it is not used to identify or contact you.
Retention
We keep support correspondence only while reasonably needed to answer the request, investigate a recurring defect, protect legal rights or comply with law. Routine messages are periodically removed. App content follows your device/private-iCloud retention choices because we do not possess a copy.
International transfers and recipients
Support email providers may process correspondence outside your country. Their contractual and legal safeguards apply. We disclose correspondence only to service providers needed to operate email, professional advisers where necessary, or authorities acting under a valid legal obligation. We do not sell it.
How to make a request
Email contactnaikprajwal@gmail.com with subject “GymLogger data request.” State the right you want to exercise and identify the email thread concerned. Do not send identity documents unless we specifically explain why proportionate verification is necessary.
We aim to respond within one month for GDPR/UK GDPR requests, subject to lawful extensions, and within the period required by any other applicable law. If the requested data is only in the app or private iCloud, we will explain the device/Apple control rather than pretend we can retrieve it.
Complaints
You may complain to your local data-protection authority where the law provides that right. We would also appreciate the opportunity to address the concern directly.