Divith Technologies
One address, read by the people who build the software. Say which of the four things below it is in the subject line and it gets to the right place faster.
Help with Route Foundry, a defect report, or a file a device refused.
Subject: Route Foundry support. Read the
support page first — it lists the
five things that get you a real answer in one reply, and answers most
questions outright.
A project, a platform, or software already in production that needs
looking after. Subject: New project. Tell us what the
software has to do, who uses it, where it has to keep working, and
when you need it — that is enough for a useful first reply.
Access, correction, erasure, portability or objection under the GDPR,
UK GDPR or India's DPDP Act. Subject: Data request. We
answer within 30 days; the process is set out on the
GDPR page.
Found a vulnerability in our software or this site? Subject:
Security. Please tell us privately first and give us a
reasonable window to fix it. Good-faith research reported this way is
welcome and will not be treated as a breach of our
terms.
Response time. We aim to reply within three business days, and faster for anything involving data loss. We are a small team in IST — a reply may arrive outside your working hours.
For invoices, contracts and anything that needs a registered address.
Kumta, Karnataka, India.
Email: contactnaikprajwal@gmail.com
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